FAQs

Where are you based?

I carry out all my treatments from my home in Crowthorne. I'll share my full address with you when I confirm your appointment by phone. 


What is the best way to contact you?

The best way to contact me is via email - info@unwindwithgrace.co.uk


How do I pay?

You can pay with cash or card (VISA and Mastercard) including apple pay at your appointment.


What will happen in my appointment?

I'll ask you to complete a quick client consultation form so I can learn a bit more about you and your preferences before we start.


What's your cancellation policy?

If you need to cancel or rearrange an appointment, please give at least 24 hours' notice. 

 

What happens if I'm running late?

Please text, call or email me (when it's safe to do so) to let me know. If I’m with a client, I’ll get back to you as soon as I can.